What we collect
- Eligibility details you send: account country, personal or organization-managed status, and current subscription status.
- Contact and order details: WhatsApp number, email if supplied, SuiteVero reference and support messages.
- Payment confirmation from PayPal, including transaction status and identifier. We do not receive your full card number.
- Basic website and campaign information such as page, language, referral and UTM fields when measurement is enabled.
Why we use it
- Check eligibility and prepare an accurate order summary.
- Deliver activation instructions and provide support.
- Confirm payment, prevent duplicate delivery and handle refunds or disputes.
- Measure advertising and improve the website when analytics is enabled.
- Maintain accounting, fraud-prevention and service records.
Sharing
PayPal processes payments under its own privacy terms. WhatsApp/Meta processes messages and, when enabled, site measurement events. Hosting and email providers process the minimum data needed to operate those services. We do not sell customer personal data.
Retention
Support records are normally retained for up to 24 months. Transaction records may be retained for up to six years where needed for accounting, tax, fraud prevention or dispute handling. Campaign data is retained according to the connected platform settings.
Security
We limit access to order information and never request your Google password or verification code. No internet service can guarantee absolute security; send only the information requested for eligibility and support.
Your choices
You can ask to access, correct or delete information we control, subject to records we must retain. You can also decline optional analytics; the essential WhatsApp eligibility path remains available.
Contact
Send privacy requests to [email protected]. Include enough information for us to locate the order, but never send a password or verification code.
SuiteVero