Eligibility and payment timing
Before the order begins, we ask for the account country, whether the account is personal or organization-managed, and any existing Google One or AI subscription. We confirm the price and whether payment is required before activation or has been approved after activation. Pay after activation is discretionary and is not available automatically.
Delivery channel
For prepaid orders, activation instructions are sent after the selected provider confirms payment. For a pay-after order approved in writing, instructions may be sent first and payment becomes due immediately after activation is confirmed, within the time stated in the order summary. Delivery stays in the same WhatsApp conversation.
Delivery timing
Orders are usually delivered within minutes during support hours. Our maximum delivery window is 12 hours after prepaid payment confirmation or, for an approved pay-after order, after acceptance of the written order summary. Daily support hours are 10:00–22:00 Gulf Standard Time (UTC+4).
Activation
Follow the supplied instructions on the eligible personal Google account. SuiteVero stays available through setup until the entitlement is visible. We never ask for your Google password, recovery email, verification code or card number.
Customer responsibilities
- Provide accurate account-country and subscription information before the order begins.
- Use the activation only on the confirmed account and do not transfer or resell it.
- Complete activation within the period stated in the order message.
- For an approved pay-after order, pay the agreed amount within the written deadline after activation is confirmed.
- Keep the SuiteVero reference and payment transaction or receipt ID until the order is complete.
Problems
If delivery is late or activation fails, contact support with your SuiteVero reference. We will diagnose the eligibility or entitlement mismatch and apply the refund policy where appropriate.
SuiteVero